Abbey Watkins ACCA
- Accounts Manager
- 44 (0)1227 768231
- Email Abbey
Suggested:Result oneResult 2Result 3
Sorry, there are no results for this search.
Sorry, there are no results for this search.
View all peoplePublished by Abbey Watkins on 10 November 2025
Share this article
After a turbulent few years, many retail businesses are facing a critical turning point. Whether running a traditional high street store, an e-commerce brand or a mix of both, the landscape has changed, and the ability to adapt is now more vital than ever.
The reality for many retail owners is stark: personal savings have been exhausted, credit facilities are stretched, and rising costs across staffing, premises and logistics are placing increasing strain on margins. Add to that the demands of digital channels and evolving customer expectations, and it’s no surprise that many business owners are feeling financially stretched.
If this sounds familiar, now is the time to take stock and make strategic decisions that can support resilience, growth, and long-term sustainability.
One of the most powerful steps you can take is to pause and reassess your position. A simple SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) can help you see your business more clearly and identify areas for improvement or innovation.
In addition, understanding your market, both competitors and customers, is essential. You don’t need a big budget: surveys, footfall data, social media engagement and online reviews can provide rich insights. Ask yourself: what differentiates your offering? Why should customers choose you?
Whether it’s a one-page summary or a detailed business plan, setting clear objectives gives you a roadmap to follow and a way to track progress.
Those business plans should also include a marketing plan. With so much competition, especially online, your visibility and customer communication matter more than ever.
Strong decision-making depends on good data. Regular management information, covering cashflow, margins and key performance indicators, will help you to see what’s working and where changes are needed. It’s not just about financials; operational data like conversion rates, customer retention and delivery times can be equally telling.
Cashflow forecasts, in particular, are essential if you’re considering expansion, investment, or simply want to stay ahead of seasonal challenges.
Investment is often needed to fuel growth – whether in stock, tech, premises or people. But access to finance depends on preparation.
Maintaining a healthy credit score, producing up-to-date financials and understanding the types of funding available (e.g. working capital loans, asset finance, sale-and-return arrangements) will put you in a stronger position when you need support.
Reviewing your funding needs and securing headroom in advance – not in crisis – can mean the difference between surviving and thriving.
Finally, build flexibility into your planning. Business plans and forecasts should be living documents, something you revisit and refine regularly. The retail environment will continue to evolve, and those who can adapt quickly will stay ahead.
By taking control of your strategy, strengthening your financial position, and accessing the right support when needed, you’ll be better equipped to lead your business through change.
Our funding team is well-placed to help businesses understand the threats, challenges and strengths of a business, in business planning, cashflow forecasting and improving credit scores to better obtain funding.
Our business strategy workshops are the ideal starting point for businesses to determine where they are at with prioritising their issues and opportunities.
We have access to a wide range of lenders, and are experienced in assisting clients obtain the form of finance that is best for them.
If you want support in assessing your business, strengthening your finances, or planning for growth, get in touch with our funding team to explore practical strategies tailored to your retail business.
Share this article
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Related people
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Our complimentary newsletters and event invitations are designed to provide you with regular updates, insight and guidance.
You can unsubscribe from our email communications at any time by emailing [email protected] or by clicking the 'unsubscribe' link found on all our email newsletters and event invitations.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.




